Privacy Policy

1. Introduction

Crispy Umbrella ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Disaster Recovery as a Service (DRaaS) platform.

2. Information We Collect

2.1 Information You Provide

• Account information (name, email address, company name)
• Authentication credentials
• Payment and billing information
• Support and communication records

2.2 Information Automatically Collected

• Network and infrastructure data from scans (IP addresses, hostnames, services)
• Usage data and analytics
• Log files and technical information
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for:

• Providing and maintaining our DRaaS platform
• Asset discovery and disaster recovery planning
• Monitoring backup status and generating compliance reports
• Improving our services and developing new features
• Communicating with you about your account and services
• Processing payments and preventing fraud
• Complying with legal obligations

4. Data Security

We implement industry-standard security measures to protect your data:

• All data transmission is encrypted using TLS/SSL
• API keys and credentials are hashed using bcrypt
• Access controls and role-based permissions
• Regular security audits and vulnerability assessments
• Data encryption at rest for sensitive information

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: Third-party vendors who help us operate our platform (cloud hosting, payment processing)
• Legal Compliance: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share your data

6. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your data at any time, subject to legal retention requirements.

7. Your Rights

You have the right to:

• Access and review your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Export your data in a portable format
• Object to automated decision-making

8. Cookies and Tracking

We use cookies and similar technologies to improve your experience, analyze usage, and deliver personalized content. You can control cookie preferences through your browser settings.

9. International Data Transfers

Your data may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: